1. Personalize interactions.
2. Respond quickly.
3. Go above and beyond expectations.
4. Show empathy.
5. Keep promises.
6. Surprise clients with extras.
7. Empower employees to act.
8. Seek feedback and improve.
9. Train teams effectively.
10. Follow up proactively.
About EC Managed IT
Darren Layton is the president of EC Managed IT Stacey Jamison is the CEO of EC Managed IT
