1. Personalize interactions.
2. Respond quickly.
3. Go above and beyond expectations.
4. Show empathy.
5. Keep promises.
6. Surprise clients with extras.
7. Empower employees to act.
8. Seek feedback and improve.
9. Train teams effectively.
10. Follow up proactively.

Helping Local Businesses Navigate AI in 2026: Insights from EC Managed IT and the Ridge Meadows Chamber
AI is rapidly influencing how organizations operate, innovate, and compete. Recognizing both the opportunity and responsibility that comes with this shift, EC Managed IT partnered
