Burnaby businesses face the same threat landscape as organizations across Metro Vancouver — but the city’s concentration of tech firms, professional services companies, and healthcare providers makes it a particularly attractive target. The most common threats we see include phishing and business email compromise (BEC), ransomware targeting cloud platforms like Microsoft 365 and SharePoint, credential stuffing attacks, supply chain compromises, and insider threats. Ransomware in particular has been surging across BC, with the Canadian Centre for Cyber Security flagging it as the top cybercrime threat facing Canadian organizations through 2027.

Yes — and the answer depends on your industry. All BC-based businesses that collect personal information are subject to BC’s Personal Information Protection Act (PIPA), which requires you to implement reasonable security measures to protect personal data. Federally, PIPEDA applies to private-sector organizations conducting commercial activity across provincial or national borders. If you work with US-based clients, HIPAA (healthcare) or SOC 2 requirements may also apply. Certain financial services and government contractors face additional frameworks. EC Managed IT can help you understand exactly which regulations apply to your business and build a security program that keeps you compliant.

Standard IT support focuses on keeping your systems running — fixing problems after they occur. Managed cybersecurity is proactive: it’s about continuously monitoring your environment, detecting threats before they become incidents, and maintaining the defences that keep attackers out in the first place. Think of it as the difference between a doctor who treats you when you’re sick versus one who helps you stay healthy year-round. EC Managed IT provides both — ensuring your technology runs smoothly and your data stays protected.

Absolutely. If you’ve recently experienced a breach, ransomware attack, or any other security incident, we can help with immediate containment and recovery, forensic analysis to understand how the attack occurred, remediation of the vulnerabilities that were exploited, and implementation of stronger defences going forward. We’ve helped businesses across Greater Vancouver recover from incidents and come back stronger — with security postures that significantly reduce the risk of a repeat event.

The cost varies based on the size of your organization, the complexity of your IT environment, and the level of protection you need. EC Managed IT offers flat-rate monthly packages designed to be accessible for Burnaby SMBs — without cutting corners on the security measures that matter most. During your free cybersecurity assessment, we’ll provide a clear, no-surprise quote tailored to your specific situation. Most small businesses find that the monthly cost of managed security is a fraction of what a single incident would cost them in downtime, recovery, and lost business.

Both. Our managed cybersecurity services are primarily delivered remotely through our 24/7 monitoring platform — meaning we can protect your systems around the clock without someone needing to be in your office. However, for assessments, hardware installations, on-site training, and incident response situations that require a physical presence, our technicians are available in Burnaby and throughout Metro Vancouver. Given our local base, on-site response times are fast.

Yes. Remote and hybrid work has significantly expanded the attack surface for most organizations, and our managed cybersecurity services are designed to protect your people wherever they work. This includes endpoint protection for home devices, secure VPN and remote access solutions, multi-factor authentication (MFA) enforcement, and cloud security for Microsoft 365, Google Workspace, and other platforms your team uses from home. We secure the whole organization — not just the office.

Faster than you might expect. After your free cybersecurity assessment, we can typically onboard a new client and have core security measures in place within days — not weeks or months. We start with the highest-priority protections first and build out a comprehensive security posture over time, ensuring you’re never left exposed during the transition. There’s no lengthy setup period that leaves your business vulnerable.

We work with businesses across virtually every sector in Burnaby, but we have particularly deep experience in professional services (legal, accounting, finance), healthcare and dental, technology and software development, real estate, retail and e-commerce, manufacturing, and non-profit and education organizations. Each industry has unique data, compliance, and operational requirements — and we tailor our security approach accordingly.

We can work however makes most sense for your business. For companies without an internal IT team, we act as a fully outsourced cybersecurity and IT partner. For organizations with existing IT staff, we provide co-managed security services — augmenting your team’s capabilities with specialized security expertise, advanced tooling, and 24/7 monitoring that most internal teams simply can’t provide on their own. Many Burnaby businesses find that partnering with us allows their internal staff to focus on strategic technology initiatives rather than day-to-day security operations.